Home Posts tagged "mobile ordering"

No matter how you look at it, technology has seemingly taken over all aspects of our lives, from how we get our news and weather reports, how we order pizza, and even how we schedule oil changes for our vehicles. Business operations across various industries are not immune to the technology takeover either. Restaurant and...

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Historically low unemployment, new minimum wage laws, and increasing labor competition are all contributing to rising restaurant labor costs. However, there are some steps restaurants can take to counter those cost increases, and one of the best strategies is using mobile technologies. In this article, we take a look at a few ways mobile devices...

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Automation and mobility are infiltrating every facet of restaurant operations, from food prep to inventory and customer service. Because of this, restaurant technology is now a major cost center for the hospitality industry. According to Toast’s annual  Restaurant Success Industry Report, 95% of restauranteurs agree that restaurant technology improves their business efficiency. So almost everyo...

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You can have a fantastic looking store, the latest retail technology and the best merchandise but it means nothing without good retail customer service and well-trained associates. While technology is fabulous and really can transform the customer journey, it’s not an island or silo. Training and investing in people that are brand ambassadors is needed....

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Rising food costs, increased competition, sluggish industry growth, a diminished talent pool, minimum wage hikes – it feels like the deck is stacked against the hospitality industry right now. Restaurant owners and managers are feeling the pressure from all sides and profit margins are being put under a microscope. Shaving off precious percentage points on...

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Convenience stores operate in an environment where elements of both retail and restaurant blend together in one space, creating a convenience store customer experience that is somewhat unique– which comes with its own unique operating challenges. While there are differences, what every customer wants, regardless of whether they are just getting gas, buying a pack...

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