Home Posts tagged "self service kiosk"

Last year, restaurants across the US generated a record $863 billion in sales from more than a million locations. That is outpacing grocery retail sales with more than half of every dollar spent on food going to restaurants. Perhaps that’s thanks in part to some of the trends that have shaped the restaurant industry and...

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Historically low unemployment, new minimum wage laws, and increasing labor competition are all contributing to rising restaurant labor costs. However, there are some steps restaurants can take to counter those cost increases, and one of the best strategies is using mobile technologies. In this article, we take a look at a few ways mobile devices...

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You can have a fantastic looking store, the latest retail technology and the best merchandise but it means nothing without good retail customer service and well-trained associates. While technology is fabulous and really can transform the customer journey, it’s not an island or silo. Training and investing in people that are brand ambassadors is needed....

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Rising food costs, increased competition, sluggish industry growth, a diminished talent pool, minimum wage hikes – it feels like the deck is stacked against the hospitality industry right now. Restaurant owners and managers are feeling the pressure from all sides and profit margins are being put under a microscope. Shaving off precious percentage points on...

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79% of diners agree that restaurant technologies make their dining experience better (Source: Toast 2016 Restaurant Technology Report) With labor, operations, supply chains, and food safety compliance issues getting more complicated, restaurants need technology to help control their operations, protect profit margins and create memorable customer experiences that distinguish their restaurants from...

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