Historically low unemployment, new minimum wage laws, and increasing labor competition are all contributing to rising restaurant labor costs. However, there are some steps restaurants can take to counter those cost increases, and one of the best strategies is using mobile technologies. In this article, we take a look at a few ways mobile devices...
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You can have a fantastic looking store, the latest retail technology and the best merchandise but it means nothing without good retail customer service and well-trained associates. While technology is fabulous and really can transform the customer journey, it’s not an island or silo. Training and investing in people that are brand ambassadors is needed....
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Rising food costs, increased competition, sluggish industry growth, a diminished talent pool, minimum wage hikes – it feels like the deck is stacked against the hospitality industry right now. Restaurant owners and managers are feeling the pressure from all sides and profit margins are being put under a microscope. Shaving off precious percentage points on...
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