Today, retailers, restaurants, and other customer-centric businesses can leverage state-of-the-art scan-and-wear solutions to provide customers with a better shopping experience at lower costs.
Businesses use POS (Point of Sale) systems to perform essential business functions, including transactions, sales, inventory, etc. When we talk about retailer or Restaurant POS Systems, we mean tailored solutions for specific business functions or needs.
Keep reading this post to discover how Mainstreet’s POS installation services empower retailers with seamless, contactless shopping experiences.
The New Era of Retail
We all know necessity is the mother of invention. The entire world has experienced the COVID-19 pandemic, and that was the era when customers wanted to touch fewer surfaces during their POS process. In fact, they did not want to wait in queues — even if they were maintaining physical and social distance — to finally communicate with an inspector, verify their purchases, process a payment, and walk away with their goods. Today, customers want to interact with retailers on their own terms even more now than ever before. The retail system Mainstreet provided is more than POS. It provides an omni-channel experience for your customers.
Now, retailers tend to adopt advanced POS systems, and customers around the world have become accustomed to this. Today, convenient and fast contactless payments have high demand, such as Android Pay, among others. Although they still wait in line to use any of these, they can avoid the checks and taps using payment card near a POS device furnished with this technology. These types of payments make purchasing more convenient, as consumers do not need to enter their PIN. Plus, they add a layer of security by limiting contacts between a consumer and a business to make a purchase.
But the future of POS, which is actually available today, will be even faster, more convenient, and more reliable. It’s a “shop-and-go” digital point-of-sale model, with no lines and no checkout. Implementing a mobile payment solution is now inevitable for businesses because customers can automatically scan an item using a simple and convenient app. They can bypass lines, scanners, and manual card entry. POS Data Analytics is an innovative approach that enhances this seamless experience, providing businesses with valuable insights to optimize their operations.
In fact, most of us have seen this innovation in movies, but this technology is now available with advanced scan-ready technology.
The Present of Digital Innovation
Contactless scan-and-go solutions providing simple, automated payments are the future. Businesses using conventional POS systems generally require a large number of workforces, and hence, they have to bear higher costs. A poor customer experience may also be attributed to them due to long queues and a narrow range of payment options.
Who Enjoys Waiting in Line to Pay?
In recent years, businesses have implemented self-checkout aisles, which is a long narrow passage where certain problems are solves, such as less labor. Nevertheless, its implementation requires a substantial upfront investment in POS systems. And they still provide a less-than-ideal customer experience in terms of standing in line to get to the checkout, scanning each item individually, putting it into a bag, waiting for a receipt (printed or online), and then walking out of the premises. That’s why they’ve suffered from low adoption overall.
Kiosks are among the innovative POS solutions that allow users to physically enter information in-store (or even online) and then receive their items from a designated place. For most of us, it favors a lot.
We can say the POS is the future for businesses because this system is based on a more convenient contactless mechanism that can be integrated with mobile apps. This payment system has a feature extraction functionality that helps businesses identify the right customer connected with the account and the right item selected. Consumers simply need to reach the aisle, scan items, then make an automatic payment.
The role of POS Installation Services, like Mainstreet, is pivotal in this area, supporting this seamless experience by ensuring that existing technologies, such as AI and robust, high-powered cameras and mobile payment systems, among others, are well-integrated and delivering optimal performance.
Enhancing the Payment Experience
Relatively cost-effective mobile technology is available, helping businesses combine them with video-driven facial detection software, link them to computers and scanning machines to make in-store customer experiences brilliant.
For the retailer, the cutting-edge experience might look like this. Along with out-of-store marketing you might focus on, placing posters throughout the store is a good approach to encouraging customers to use the new mobile payment system through an app or by QR code scanning.
Using the app, customers simply need to begin the process by pressing a certain button. This way, they can take a mobile shopping bag called the cart offered on the app and scan items they want. Once they added items to the cart, they can use a scanner by opening their smartphone’s camera window. After finalizing the shopping, the customer goes to the app’s checkout feature, enabling them to make an automatic payment using a credit card.
Continuous innovation in POS systems implies that customers will gain more direct, relaxed, and convenient shopping experience. Although contactless purchasing is interesting, users (businesses like retailers) can also record customer sales and order activity, generate invoices, and much more.
Modern businesses need to benefit from these integrated services to connect their POS solution to other systems. This way, they can bring much enhancements to their business performance. Once an item is sold, you can rely on secure protocols to link the data to accounting, inventory tracking, customer support, and others in the instant.
Embrace the Future with Mainstreet
Mainstreet is closely watching this rapidly growing innovating technology that can make customers’ shopping experience amazing. At this platform, we have started working closely with tech experts to explore and know its future. We understand the significance of customer experience, and it’s the core element that can make customers loyal and boost businesses.
The future of contactless payment is here and Mainstreet Inc. is always available to help. Thanks in part to the global inflation, businesses that want to stay relevant and exceed consumer expectations can count on our services and solutions, including POS Troubleshooting, data analytics, and installation services, to implement innovative digital purchase and use solutions. We build this type of contactless point of sale using a combination of relatively inexpensive technologies to ensure contactless payment that maximizes speed and customer convenience.