Our Services

How can Mainstreet help your company today?
Procurement

We ‘live and breathe’ retail store systems and have done so for over 20 years. We know what works, and what doesn’t. What does that mean for you? It means that Mainstreet’s expertise in supporting multi-vendor store systems as well as an extensive partner ecosystem, is your assurance of an unbiased, diverse source of supply – for even the hardest to find components.

We Are Your Advocate.
Project Management

Our Project Managers are proven project leaders proficient in running engagements of varying scope and complexity, all focused on the technologies that are at the heart of retail stores and restaurants. They assimilate each client’s unique needs to develop fully-customized Project Plans that include planning, scheduling, resource allocation, reporting, communications, Key Performance Indicators (KPI), milestones and deliverables.

 

Our Project Manager will work with you to create the plan from assessing current systems; ordering and scheduling of equipment delivery to site surveys, on-site scope-of-work (including install, de-install, cabling, electrical, networking), post-install, ongoing support and disposition of surplus equipment (remarketing, secure eDisposal).

technology deployment
Warehousing & Asset Management

Enjoy the benefits of getting the best volume pricing available from your suppliers teamed with Mainstreet’s hassle-free, PCI compliant, secure storage for just-in-time deployments. We coordinate the receipt and serialization of each device. And through our Client Portals, you’ll have full visibility to your inventory down to serial number level including management of inventory levels, forecasting and replenishment.

Integration & Customization

Designed for easy on-time installation at store level.

Mainstreet’s staging and configuration solution is truly a Store in a Box

We consolidate all the equipment at Mainstreet so it’s ready as soon as we need it. 

Out-of-box failure is minimized thanks to our burn-in and testing procedures.

We configure and customize POS, mobile and back-office systems down to store-lane-level for arrival at the store in check-stand-ready condition with ‘plug & play’ simplicities at store level thanks to custom packaging, color coding, documentation and asset tags. In fact, some of our retail clients are able to leverage their in-store personal to perform installations and/or equipment swaps.

Deployments

Simplify New Store Openings, Remodels or Equipment Refreshes

Clients can count on effective, rapid response to and fulfillment of their needs including customization of all configurations and solutions to suit their exact needs and financial constraints. Asset management services, staging/integration and logistics mean just-in-time order fulfillment – and rapid order turnaround.

 

It all starts with you. Are you opening new stores? Remodeling existing stores? Adding a new system or device? Adding mobility to your stores? Refreshing existing systems?

 

From national, chain-wide technology refreshes to single-store or device deployments, Mainstreet takes care of everything so you can focus on your business. And we have a consistent track record of on-time, in-budget success – always.

 

Simplicity, accountability and responsiveness are the hallmarks of any successful deployment. Mainstreet lets you reduce the number of vendors needed for deployments by providing most things you’ll need from ‘soup to nuts’

…and you can select any of our Deployment Service Offerings to customize the solution your unique needs, budgets and timeframes. Plus, we can react quickly to any changes in the plan that you need to make.

System Design & Customization | Hardware Procurement | Warehousing & Asset Management

Staging & Integration | Key Injection | Kitting & Store-in-a-Box

On-Site Installation & DeInstallation | Warranty Management | Project Management

Reverse Logistics | Life Cycle Management | Full System Test & Turn Over | Post Installation Support

Repair & Maintenance

How do we deliver a lower total cost of service without compromising our excellent quality?

  • By repairing systems, not swapping or scrapping.
  • By extending the life of the equipment you’ve invested in – many years beyond the respective manufacturer’s withdrawal from service.
  • You decide when systems are no longer useful for your business.
  • You get full visibility into how each device we support performs at your stores.

And, we have many program options – repair; depot advanced exchange programs; on-site service on-demand – that you can chose from so you’re getting exactly the service you need, when and where you need it, at the right price.

 

You will have a dedicated Mainstreet support team that knows your stores and the equipment we support for you. That full understanding of our Clients’ systems is extremely important. It ensures that we quickly respond to equipment irregularities, call volume increases, etc. with analysis and reporting communicated on an ongoing basis.  In cooperation with the respective OEMs, we can help to resolve issues and establish corrective action plans as needed.

We are an Authorized Service Provider For . . .

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Focused. Flexible. Accountable.

MAINSTREET INC. is a single source of support for your IT systems ranging from in-store systems to the devices that enable your supply chain. Whether you need new systems or services to maintain legacy, Mainstreet can rapidly scale to your evolving business needs.