Why Work With Us?

Mainstreet is the right-sized partner for your business.

We are nimble and able to rapidly respond to your business needs.

We act as your advocate – we are dedicated to ensuring that your POS systems deliver 24/7.

And we have the expertise to customize systems to your precise needs and unique store environment.

On Time, In Budget

We have a proven record of quality, on-time and in-budget implementations on engagements of varying scope and complexity.

Trusted Advisor

Our goal is to lower the costs and maximize the efficiency of your POS systems to extend their useful life. Those savings can directly benefit your bottom line or be used to help fund new initiatives such as mobility and digital signage.

Single Source of Support

Because we sell and service POS systems from virtually every major manufacturer (current through to legacy models), Mainstreet delivers a single source of POS support for all our clients. Whether you need a new POS system or services to maintain a legacy system, Mainstreet has the ability to rapidly scale to your evolving business needs.

Investment Protection Extends Equipment Life

  • With a core focus on service, our clients are assured of our commitment to extend the service life of their POS systems for many years after the OEM withdrawal from service.
  • We offer board-level repairs to extend equipment life, reduce scrap and deliver a lower total cost of service.
  • Our heritage in after-market equipment enables us to service and support devices well after their withdrawal from service by the respective OEM.
  • Clients can consign decommissioned or end-of-life systems/components to Mainstreet for remarketing or environmentally responsible disposal.

Seamless Integration

  • We offer direct interface to our clients’ help desk or service management systems.
  • Mainstreet helps improve responsiveness and repair ticket accuracy.
  • The open architecture of Mainstreet ’s SQL based service system simplifies integration and speeds up communication.

Accountability

  • Our internal controls, bar-code scanning capabilities and PCI-compliant facility enable us to deliver superior accountability to our partners – a key benefit when client spares and/or equipment are consigned to us.
  • We track equipment by serial number to retain and monitor the unique service history of each item including parts usage, repair quality, DOA and MTBF statistics. This helps us trend repairs identifying when a unit has reached the end of its service life, or by analyzing root cause, to help develop corrective action plans in cooperation with our clients.

Sourcing Efficiencies

  • Sourcing efficiencies through Mainstreet ’s knowledgeable team and global sourcing network relieve dependencies on prevailing market conditions within North America.
  • Mainstreet provides a further source for legacy or proprietary products that are no longer available through the manufacturer.

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Focused. Flexible. Accountable.

MAINSTREET INC. is a single source of support for your IT systems ranging from in-store systems to the devices that enable your supply chain. Whether you need new systems or services to maintain legacy, Mainstreet can rapidly scale to your evolving business needs.