① Traditional POS Lanes
② Docked MPOS
④ Customer Service Counter
⑤ Specialty Counters
⑥ Back-Office Systems
⑧ Digital Signage
⑨ Tablet MPOS Solution
⑩ In-Store Dining
Immersive, interactive and responsive retail experiences are essential to driving traffic back to brick-and-mortar retail stores. Savvy retailers who combine the service consumers expect from a physical store with the information, flexibility, and customization they enjoy from digital will be the winners as delighted and engaged shoppers will continue to return to their stores.
Retail technology is crucial to your ability to transform the in-store shopping experience to meet customer expectations and remain competitive. In the current competitive climate, it’s necessary to have a strategy to get the most out of your investments – whether you made them in the past, are investing in new technology now, or are planning technology upgrades in future.
Your customers’ behaviors and preferences are changing. They’ve grown accustomed to shopping online where they have visibility into available inventory and can arrange for delivery or pick-up that’s convenient for them. They also receive personalized offers and a collection of suggested items to consider based on their shopping and browsing history.
Your brick-and-mortar locations can compete by deploying mobile POS to help you focus on personalizing the customer experience in-store. Your sales associates can access data in your POS system through tablets and when engaging customers, can refer to their purchase or loyalty/rewards program history to make service more personal.
If you’re ready to make the most out of your retail technology investment, look no further than Mainstreet. We take a customer-centric approach to developing customized retail technology solutions, first understanding the retailer, the store environment, and challenges. And we have a consistent track record of delivering successful retail technology implementations – on time, every time…and in budget.
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